Jet Delivery Status - Incident history https://status.jetdelivery.com Jet Delivery Sun, 15 Mar 2026 17:15:00 +0000 routine maintenance Type: Maintenance Duration: 1 hour and 15 minutes Affected Components: Mobile App, API, Website, FTP/EDI Mar 15, 17:15:00 GMT+0 - Identified - Some services may be temporarily unavailable during routine maintenance from 10:15 AM to 11:30 AM PST. Mar 15, 17:15:01 GMT+0 - Identified - Maintenance is now in progress Mar 15, 18:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour and 15 minutes

Affected Components: , , ,

<p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>17:15:00</var> GMT+0</small><br><strong>Identified</strong> - Some services may be temporarily unavailable during routine maintenance from 10:15 AM to 11:30 AM PST..</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>17:15:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 15 Mar 2026 17:15:00 +0000 https://status.jetdelivery.com/maintenance/cmms0ean901lxhfttubdwtztj https://status.jetdelivery.com/maintenance/cmms0ean901lxhfttubdwtztj Routine maintenance Type: Maintenance Duration: 1 hour and 13 minutes Affected Components: API, Mobile App, Website, FTP/EDI Dec 14, 19:00:00 GMT+0 - Identified - Some services may be temporarily unavailable during routine maintenance from 11:00 AM to 12:00 PM PST. Dec 14, 19:08:24 GMT+0 - Identified - Maintenance is now in progress. Dec 14, 20:21:49 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 13 minutes

Affected Components: , , ,

<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Some services may be temporarily unavailable during routine maintenance from 11:00 AM to 12:00 PM PST..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>19:08:24</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>20:21:49</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 14 Dec 2025 19:00:00 +0000 https://status.jetdelivery.com/maintenance/cmj63kpkb0143129wwa8drgzm https://status.jetdelivery.com/maintenance/cmj63kpkb0143129wwa8drgzm Routine maintenance Type: Maintenance Affected Components: API, Mobile App, Website, FTP/EDI Nov 16, 18:00:00 GMT+0 - Completed - Some services may be temporarily unavailable during routine maintenance from 10:00 AM to 11:00 AM PST. Type: Maintenance

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 16</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Some services may be temporarily unavailable during routine maintenance from 10:00 AM to 11:00 AM PST..</p> ]]> Sun, 16 Nov 2025 18:00:00 +0000 https://status.jetdelivery.com/maintenance/cmi212lrt0036ir6t6eam05ez https://status.jetdelivery.com/maintenance/cmi212lrt0036ir6t6eam05ez System Status Advisory Type: Incident Affected Components: API, Website, Mobile App May 3, 03:24:25 GMT+0 - Resolved - The disruption has been resolved and all systems are now operating normally. May 3, 01:50:00 GMT+0 - Resolved - We are currently operating on backup systems due to a minor issue with one of our providers. All core services remain available, though some users may experience slight delays or reduced performance with certain features. Type: Incident

Affected Components: , ,

<p><small>May <var data-var='date'> 3</var>, <var data-var='time'>03:24:25</var> GMT+0</small><br><strong>Resolved</strong> - The disruption has been resolved and all systems are now operating normally..</p> <p><small>May <var data-var='date'> 3</var>, <var data-var='time'>01:50:00</var> GMT+0</small><br><strong>Resolved</strong> - We are currently operating on backup systems due to a minor issue with one of our providers. All core services remain available, though some users may experience slight delays or reduced performance with certain features..</p> ]]> Sat, 3 May 2025 01:50:00 +0000 https://status.jetdelivery.com/incident/cma7mi5ga001cng0dqqtqsyv7 https://status.jetdelivery.com/incident/cma7mi5ga001cng0dqqtqsyv7 Routine maintenance Type: Maintenance Duration: 1 minute Affected Components: Website, Mobile App, API, FTP/EDI Apr 12, 15:00:01 GMT+0 - Completed - Maintenance is now in progress Apr 12, 15:00:00 GMT+0 - Identified - Some services may be temporarily unavailable during routine maintenance from 8:00 AM to 8:45 AM PST. Type: Maintenance

Duration: 1 minute

Affected Components: , , ,

<p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 12</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Some services may be temporarily unavailable during routine maintenance from 8:00 AM to 8:45 AM PST..</p> ]]> Sat, 12 Apr 2025 15:00:00 +0000 https://status.jetdelivery.com/maintenance/cm9ebgmaz00nq79u28lzb9xc7 https://status.jetdelivery.com/maintenance/cm9ebgmaz00nq79u28lzb9xc7 Scheduled maintenance Type: Maintenance Duration: 1 hour Affected Components: Website, Mobile App, API, FTP/EDI, Phone Mar 8, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 8, 16:00:00 GMT+0 - Identified - We will be performing a database upgrade today from **8:00 AM to 9:00 AM**. No outages are expected, but you may experience brief slowdowns. Thank you for your patience! Mar 8, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing a database upgrade today from **8:00 AM to 9:00 AM**. No outages are expected, but you may experience brief slowdowns. Thank you for your patience!.</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 8 Mar 2025 16:00:00 +0000 https://status.jetdelivery.com/maintenance/cm80ck2yi006n13uxy5um6tzr https://status.jetdelivery.com/maintenance/cm80ck2yi006n13uxy5um6tzr Routine maintenance Type: Maintenance Duration: 1 minute Affected Components: Website, Mobile App, API Feb 25, 05:00:00 GMT+0 - Identified - Some services may be temporarily unavailable during routine maintenance from 9:00 PM to 9:15 PM PST. Feb 25, 05:00:01 GMT+0 - Completed - All systems are now fully online. Type: Maintenance

Duration: 1 minute

Affected Components: , ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Some services may be temporarily unavailable during routine maintenance from 9:00 PM to 9:15 PM PST..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Completed</strong> - All systems are now fully online..</p> ]]> Tue, 25 Feb 2025 05:00:00 +0000 https://status.jetdelivery.com/maintenance/cm7k08axz003gqgzdxo67r6ze https://status.jetdelivery.com/maintenance/cm7k08axz003gqgzdxo67r6ze Routine Maintenance in Progress Type: Maintenance Duration: 1 hour and 57 minutes Affected Components: Website, API Feb 15, 18:24:02 GMT+0 - Completed - All systems are now fully online. We apologize for the extended maintenance and appreciate your patience. Thank you for your understanding! Feb 15, 16:27:01 GMT+0 - Identified - Some services may be temporarily unavailable during routine maintenance from 8:30 AM to 9:30 AM. Feb 15, 17:34:44 GMT+0 - Identified - Most services are now online; however, a few are still being resolved. We expect maintenance to be fully completed by 10AM. Thank you for your patience. Type: Maintenance

Duration: 1 hour and 57 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>18:24:02</var> GMT+0</small><br><strong>Completed</strong> - All systems are now fully online. We apologize for the extended maintenance and appreciate your patience. Thank you for your understanding!.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>16:27:01</var> GMT+0</small><br><strong>Identified</strong> - Some services may be temporarily unavailable during routine maintenance from 8:30 AM to 9:30 AM..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>17:34:44</var> GMT+0</small><br><strong>Identified</strong> - Most services are now online; however, a few are still being resolved. We expect maintenance to be fully completed by 10AM. Thank you for your patience..</p> ]]> Sat, 15 Feb 2025 16:27:01 +0000 https://status.jetdelivery.com/maintenance/cm76ey919004pjk0f0p3gxdjr https://status.jetdelivery.com/maintenance/cm76ey919004pjk0f0p3gxdjr Avaya J-Series Connection Issues for Remote Employees Type: Incident Duration: 8 minutes Affected Components: Phone Feb 2, 19:20:55 GMT+0 - Investigating - Remote employees using Avaya J-Series hardphones may experience connection issues. Please use softphone clients as a temporary workaround. Feb 2, 19:28:32 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>19:20:55</var> GMT+0</small><br><strong>Investigating</strong> - Remote employees using Avaya J-Series hardphones may experience connection issues. Please use softphone clients as a temporary workaround..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>19:28:32</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 2 Feb 2025 19:20:55 +0000 https://status.jetdelivery.com/incident/cm6o0c36u000eoprvm1fmf29r https://status.jetdelivery.com/incident/cm6o0c36u000eoprvm1fmf29r Some users seeing connectivity errors when trying to access FTP servers Type: Incident Duration: 1 minute Affected Components: FTP/EDI Feb 2, 18:48:56 GMT+0 - Investigating - We are currently investigating this incident. Feb 2, 18:50:15 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>18:48:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>18:50:15</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 2 Feb 2025 18:48:56 +0000 https://status.jetdelivery.com/incident/cm6nz6yg4000aj53xmiystmct https://status.jetdelivery.com/incident/cm6nz6yg4000aj53xmiystmct